Overview

• Experience - 10+ Years
• Location - Remote
• Time Shift - EST time zone
• Assignment: November 2026-May 2027

Note:

• PF service history screenshot mandatory.
• IMPORTANT: EST time zone. We may need to drop them down to half time starting in January – Meaning from Jan it will be 50% allocation i.e. 4 hours work. Before Jan, 8 Hours dedicated.
• Profiles required till EOD.

Key Responsibilities

• Service cloud, deep knowledge of service cloud features and settings, and Salesforce data model.
• Salesforce CPQ knowledge.
• Data Cleansing & Mapping: Ability to audit source data, spot duplicates, fix bad dates, and build detailed source-to-target mapping spreadsheets.
• External ID & Upsert Logic: Understanding of how to use legacy IDs as external IDs to maintain relational integrity and support re-runs or deduplication.
• Data Validation & Testing: Skill in running record-count checks, exception reports, and sandbox dry runs before final cutover.
• Risk & Governance Planning: Ability to plan rollback strategies.
• API & System Integration: Knowledge of REST/SOAP APIs.

Required Skills

• CRM
• SF CPQ
• SF Sales Cloud

Seniority Level

• Senior