Overview

Experience: 3+ Years

Employment Type: Contract

Remote

Job Summary: Looking for a ServiceNow Developer/Administrator with strong hands-on experience in CMDB, ITOM, Discovery, CSDM, IRE, integrations, development, and platform administration.

Key Responsibilities

• Configure, develop, and enhance ServiceNow CMDB.
• Manage CI classes, relationships, attributes, CSDM, IRE, reconciliation, and CMDB Health.
• Support ServiceNow Discovery, Service Mapping, and third-party discovery integrations.
• Develop integrations using REST/SOAP APIs, JSON, XML, and IntegrationHub.
• Work with Import Sets, Transform Maps, Data Sources, and data migration.
• Develop/configure Business Rules, Script Includes, Client Scripts, ACLs, UI Policies, and Scheduled Jobs.
• Monitor and resolve CMDB data quality issues, duplicates, stale CIs, and reconciliation issues.
• Support ServiceNow administration, upgrades, patches, and production issues.

Required Skills

• ServiceNow CMDB, ITOM, Discovery, Service Mapping
• CSDM, IRE, Reconciliation, CMDB Health
• JavaScript, Glide APIs, Business Rules, Script Includes
• REST/SOAP, IntegrationHub, Import Sets, Transform Maps
• ServiceNow Administration and ITSM
• Strong understanding of Configuration Management / ITIL

Preferred Skills

• CSA / CIS-CMDB / ITIL
• Device42, SCCM, Flexera
• AWS/Azure/GCP exposure