Overview

Experience- 6 to 7 years

Availability- Immediate

Communication Skills- Good

Mode - Remote

Shift - UK Shift

Key Responsibilities

Revenue Cloud Discovery & Process Design

• Participate in and facilitate Quote-to-Cash discovery and design workshops.
• Understand current-state processes across:
• Product and catalog management
• Pricing
• Quoting
• Amendments
• Renewals
• Contract lifecycle
• Order creation and orchestration
• Downstream billing handoffs
• Translate business requirements into actionable RCA functional requirements.
• Identify legacy processes that should be redesigned rather than recreated.
• Document business rules, decisions, dependencies, exceptions, and unresolved questions.
• Partner with the RCA Architect to develop scalable future-state processes using standard Revenue Cloud capabilities wherever possible.

RCA Functional Implementation

• Perform hands-on configuration within Salesforce Revenue Cloud Advanced.
• Configure and support capabilities related to:
• Product catalog
• Product structures and relationships
• Pricing
• Product configuration
• Quote creation and management
• Amendments and renewals
• Contracts
• Orders
• Revenue lifecycle processes
• Translate architectural direction into executable configuration and functional requirements.
• Understand when requirements can be solved through standard configuration versus when architectural or technical intervention is required.
• Work closely with developers on requirements requiring custom development.

User Stories & Backlog

• Create and refine detailed RCA user stories.
• Develop clear, testable acceptance criteria.
• Ensure stories reflect the intended end-to-end business process rather than isolated system functionality.
• Participate in refinement, sprint planning, stand-ups, demonstrations, and retrospectives.
• Identify dependencies between RCA, RCB, integrations, data migration, and other Salesforce workstreams.
• Ensure stories are sufficiently understood and designed before development begins.

Testing & Validation

• Develop functional test scenarios based on Quote-to-Cash business processes.
• Validate completed configuration and development against acceptance criteria.
• Perform functional testing of RCA functionality.
• Support system integration testing and UAT.
• Support end-to-end testing across quoting, contracting, ordering, integrations, and downstream billing processes.
• Triage defects and distinguish between defects, requirement gaps, configuration issues, and change requests.

Client & Workstream Ownership

• Serve as a day-to-day functional Revenue Cloud partner for client stakeholders.
• Own assigned RCA deliverables from requirements through validation.
• Facilitate working sessions and solution demonstrations.
• Proactively identify and communicate blockers, dependencies, risks, and required decisions.
• Coordinate closely with RCA/RCB architects, developers, data migration, integration, QA, and project leadership.
• Maintain clear documentation and evidence of decisions, requirements, testing, and delivered functionality.

Required Skills

• 3+ years of Salesforce implementation or consulting experience.
• Experience with Salesforce Quote-to-Cash, CPQ, Revenue Cloud, or Revenue Cloud Advanced implementations.
• Strong understanding of Quote-to-Cash business processes.
• Hands-on Salesforce configuration experience.
• Experience translating business requirements into Salesforce solutions.
• Experience creating detailed user stories and acceptance criteria.
• Experience working within Agile delivery teams.
• Experience supporting functional testing and UAT.
• Strong client-facing communication and facilitation skills.
• Ability to independently own functional work with architectural oversight.

Preferred Skills

• Direct hands-on experience with Salesforce Revenue Cloud Advanced is strongly preferred.
• Candidates should ideally have practical experience with several of the following:
• Product catalog design
• Product configuration
• Pricing
• Quoting
• Amendments and renewals
• Contract lifecycle
• Order management
• Revenue lifecycle management
• RCA-to-RCB handoffs
• Complex enterprise integrations
• Data migration involving products, pricing, contracts, quotes, or orders
• Experience with legacy Salesforce CPQ is valuable, but candidates must demonstrate an understanding that RCA is not simply legacy CPQ implemented on a different platform.

Salesforce Knowledge

• Candidates should demonstrate strong knowledge of the Salesforce platform, including:
• Salesforce data model
• Flow and automation
• Security and permissions
• Lightning configuration
• Reports and dashboards
• Integration concepts
• Data migration concepts
• Relevant Salesforce certifications are preferred.

What Good Looks Like

A strong RCA Implementation Consultant should be able to take a business requirement such as:

“Our customers can add products mid-contract, but pricing needs to remain aligned to the original agreement.”

...and independently begin breaking that requirement into:

• Business Process → RCA Capability → Business Rules → Configuration → User Stories → Acceptance Criteria → Testing

They should know which questions need to be answered, which decisions require the architect, and what information developers need to execute.

They should be comfortable saying:

“Here is what I heard, here is how RCA can support it, here are the business rules we still need to define, and here are the dependencies we need to resolve before we build."