Overview

We are looking for a highly experienced ServiceNow Architect with 11+ years of IT experience and deep expertise in designing and implementing enterprise-scale ServiceNow solutions focused on Accounts Payable Operations (APO). The ideal candidate will possess strong technical architecture experience in ServiceNow along with hands-on knowledge of finance workflows, invoice lifecycle automation, vendor management, and ERP integrations.

The candidate will collaborate with finance, procurement, and IT stakeholders to architect secure, scalable, and high-performing solutions that streamline accounts payable operations while adhering to enterprise governance and best practices.

Key Responsibilities

• Architect end-to-end ServiceNow solutions for Accounts Payable Operations (APO).
• Engage with finance, procurement, and business stakeholders to gather functional and technical requirements.
• Design scalable workflows for:
  • Invoice submission and processing
  • Approval workflows
  • Vendor onboarding and management
  • Payment request processing
  • Invoice exception handling
  • Dispute and reconciliation workflows
• Configure and customize ServiceNow applications using platform best practices.
• Develop solutions utilizing:
  • Flow Designer
  • IntegrationHub
  • Glide APIs
  • Business Rules
  • Script Includes
  • Client Scripts
  • UI Policies
  • UI Actions
  • Scheduled Jobs
  • REST & SOAP APIs
• Integrate ServiceNow with enterprise ERP platforms including:
  • SAP
  • Oracle ERP
  • Microsoft Dynamics
  • Other finance applications
• Design secure and scalable integrations using REST, SOAP, MID Server, and IntegrationHub Spokes.
• Define platform architecture standards, coding guidelines, governance policies, and technical best practices.
• Conduct architecture reviews and provide technical leadership across multiple ServiceNow projects.
• Ensure application performance, security, scalability, maintainability, and compliance.
• Lead platform upgrades, release planning, and production support activities.
• Mentor ServiceNow developers and conduct technical knowledge-sharing sessions.
• Prepare architecture documents, solution designs, integration specifications, and technical documentation.
• Collaborate with cross-functional teams including Infrastructure, Security, Finance, Procurement, and PMO.

Required Skills

• 11+ years of overall IT experience.
• 9+ years of experience as a ServiceNow Architect.
• Strong expertise in the ServiceNow platform architecture.
• Hands-on experience with:
  • Flow Designer
  • IntegrationHub
  • Glide APIs
  • Business Rules
  • Client Scripts
  • Script Includes
  • UI Policies
  • UI Actions
  • ACLs
  • Scheduled Jobs
  • REST/SOAP Integrations
• Strong understanding of Accounts Payable Operations including:
  • Invoice Processing
  • Purchase Orders
  • Vendor Management
  • Approval Hierarchies
  • Payment Lifecycle
  • Exception Handling
  • Financial Controls
• Experience integrating ServiceNow with:
  • SAP
  • Oracle ERP
  • Microsoft Dynamics
  • Other enterprise finance systems
• Experience with IntegrationHub Spokes and MID Server.
• Strong knowledge of ServiceNow platform governance and architecture standards.
• Experience in enterprise workflow automation.
• Strong troubleshooting and performance optimization skills.
• Excellent communication, presentation, and stakeholder management skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Technical Architect (CTA) – Preferred
• Experience with:
  • ITSM
  • Enterprise Workflow
  • Procurement Operations
  • Finance Operations
• Experience working in large enterprise digital transformation programs.
• Exposure to Agile/Scrum delivery methodologies.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.

Other Details

• Experience: 11+ Years
• Location: Remote
• Employment Type: Contract (C2C)
• Duration: 6+ Months (Extendable)
• Background Verification: Mandatory (UAN verification required)
• Joining Preference: Immediate Joiners / Candidates available within 15 days